Frequently Asked Questions

Yonder Coffee & Chocolate: FAQ & Troubleshooting Guide

Frequently Asked Questions

**Product Storage & Care**
Q: How should I store my Yonder chocolates?
A: Store in a cool (65-70°F), dry place away from direct sunlight and strong odors. Do not refrigerate unless absolutely necessary, as this can cause sugar bloom.

Q: How long will my chocolates stay fresh?
A: Our handcrafted chocolates are best enjoyed within:
- Solid chocolate bars: 6-8 months
- Truffles: 2-3 weeks
- Filled chocolates: 2-4 weeks
- Emergency Chocolate bars: 3-4 months

Q: Can I refrigerate my chocolates?
A: We recommend avoiding refrigeration if possible. If summer heat requires it, seal chocolates in an airtight container and allow them to return to room temperature (30-60 minutes) before enjoying.

**Shipping & Delivery**
Q: Do you ship chocolates?
A: Yes! We carefully package our chocolates with insulation and ice packs during warm months to ensure they arrive in perfect condition.

Q: What's your shipping radius?
A: We currently ship nation wide.

**Ingredients & Dietary Concerns**
Q: Are your chocolates gluten-free?
A: Most of our solid chocolate bars are gluten-free. Please check individual product labels or ask our staff for specific items.

Q: Do you offer vegan options?
A: Yes! We have some dark chocolate selections that are vegan. Ask about our current vegan offerings.

Q: Where do you source your ingredients?
A: We use Swiss chocolate as our base and incorporate locally-sourced Oklahoma ingredients for our unique flavors and fillings.

Troubleshooting Guide

**Issue: White spots or streaks on chocolate**
- If powdery: This is sugar bloom, caused by moisture exposure
- If streaky/marbled: This is fat bloom, caused by temperature fluctuations
Solution: While safe to eat, prevent by storing properly at consistent temperature

**Issue: Chocolate has melted**
Solution:
1. If still sealed, refrigerate for 30 minutes
2. Let return to room temperature
3. Note that appearance may be affected but taste remains unchanged

Special Care Instructions

**For Truffles:**
- Consume within 2-3 weeks for best flavor
- Handle by edges to avoid fingerprints
- Store at room temperature (65-70°F)

**For Filled Chocolates:**
- Keep away from strong odors
- Store in original packaging
- Enjoy within recommended timeframe

**For Chocolate Bars:**
- Store flat to prevent warping
- Keep away from sunlight
- Maintain consistent temperature

Contact Information
For any questions not covered here, please visit us in-store or reach out to us at 9185081397